Terms of service

Qimedo Terms of Service

Last updated: October 31, 2025

Welcome to Qimedo.com (“we,” “us,” “our,” or “the Site”).
By accessing or purchasing from our website, you agree to these Terms of Service (“Terms”).
Please read them carefully before using our services.

1. Overview

This website is operated by Qimedo.
Throughout the site, the terms “we,” “us,” and “our” refer to Qimedo.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms including any additional policies referenced herein or available by hyperlink.
These Terms apply to all users of the site, including browsers, customers, vendors, and contributors of content.

2. Online Store Terms

  • You must be at least 18 years old (or the age of majority in your jurisdiction) to use this website.

  • You may not use our products for any illegal or unauthorized purpose.

  • You agree not to transmit any malicious code, viruses, or destructive data.

  • Breach of any Terms may result in immediate termination of your Services.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted across networks.
Credit-card information is always encrypted during transfer over networks via Shopify’s secure payment gateway.

4. Product Information and Accuracy

We strive to display product descriptions, images, pricing, and availability as accurately as possible.
However, we do not warrant that product details or other site content are accurate, complete, reliable, current, or error-free.
Colors may appear differently depending on your device screen.

We reserve the right to correct errors or update information at any time without prior notice (including after an order has been placed).

5. Prices and Modifications

  • Prices for our products are subject to change without notice.

  • We reserve the right to modify, suspend, or discontinue any product or service without liability.

  • Discounts, coupons, or promotional offers are time-limited and subject to eligibility criteria.

6. Orders and Payment

All orders placed through Qimedo are subject to acceptance and availability.
We reserve the right to cancel or refuse any order at our discretion (for example, suspected fraud or supply issues).

Payment Methods

We accept major payment methods supported by Shopify and PayPal.
You agree to provide current, complete, and accurate billing information for all purchases made on our website.

7. Shipping and Delivery

Please refer to our Shipping Policy for detailed delivery times, regions, and fees.
Estimated delivery timelines are provided as a reference only and may vary depending on customs, weather, and carrier efficiency.

8. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.
Please review it before placing an order.

9. Third-Party Links

Our site may include links to third-party websites or services not operated by Qimedo.
We are not responsible for the content, policies, or practices of such sites and encourage you to review their respective terms and privacy policies.

10. User Comments and Submissions

If you send creative ideas, suggestions, feedback, or other materials—whether online, by email, or otherwise—you agree that we may, without restriction, edit, copy, publish, or use them in any medium.
We are not obligated to maintain comments in confidence, pay compensation, or respond.

You agree that your comments will not violate any third-party rights, contain unlawful, obscene, or abusive material, or introduce harmful software.

11. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

12. Errors, Inaccuracies & Omissions

Occasionally, information on our site may contain typographical errors or omissions that may relate to product descriptions, pricing, promotions, shipping charges, and availability.
We reserve the right to correct these errors or cancel orders based on incorrect information without prior notice.

13. Prohibited Uses

You are prohibited from using the site or its content:

  • For any unlawful purpose

  • To solicit others to perform unlawful acts

  • To violate regulations, laws, or local ordinances

  • To infringe upon our intellectual-property rights or the rights of others

  • To harass, abuse, insult, or harm

  • To transmit malware or viruses

  • To collect personal information of others without consent

Violation of these restrictions may result in termination of your access.

14. Disclaimer of Warranties & Limitation of Liability

Our products and services are provided “as is” and “as available.”
We make no warranties of any kind, express or implied, regarding merchantability, fitness for a particular purpose, durability, or non-infringement.

In no case shall Qimedo, its directors, employees, affiliates, agents, or suppliers be liable for any injury, loss, claim, or damages arising from your use of the site or any products purchased.

15. Indemnification

You agree to indemnify, defend, and hold harmless Qimedo and its affiliates from any claim or demand (including reasonable attorneys’ fees) made by a third party arising out of your breach of these Terms or violation of any law or rights of a third party.

16. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be deemed severed and shall not affect the validity of the remaining provisions.

17. Termination

These Terms remain effective unless terminated by either you or us.
You may terminate them by ceasing to use our site.
We may terminate access at any time if you fail to comply with these Terms.

18. Governing Law

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of [insert jurisdiction, e.g., Hong Kong SAR / California, USA], without regard to conflict-of-law principles.

19. Contact Information

Questions about the Terms of Service should be sent to:
📧 info@qimedo.com
🌐 https://qimedo.com

Deep Clean, Better Life — because trust, quality, and transparency are the core of Qimedo.